Something to Shout About: We’re Five!

Can you believe it’s five years since THE Agency started to make its mark within the recruitment sector with the opening of its office in Cleckheaton here in West Yorkshire?

We can’t, the time has just flown by! But that’s exactly what we’re celebrating this month as we reach our fifth birthday and there’s no sign of us slowing down!

Surely, that is news to shout about in these austere financial times, when we’ve seen many of our competitors fall by the way-side.

We’ve recently increased the size of our team with the appointment of a new recruitment consultant Louise, have taken on new clients and are starting to see an upturn in the number of permanent vacancies that we fill for our clients. All signs that we continue to head in the right direction as a business.

So what’s it all down to, what gives our business the edge and helps keep us buoyant in what can be, an often turbulent industry?

A quick chat with our Managing Director, Kim Barnes-Evans FIRP who has over 20 years experience within the recruitment industry, gives an insight;

The service that THE Agency offers is based upon ‘old fashioned recruitment’ values that one doesn’t often see in the recruitment industry these days and clients hold these values in high esteem.

When asked to clarify, Kim explained;

We offer a personal service to all our clients and take the time to understand what they need and want from an agency like ours. We make sure that each candidate we recommend to them is effectively pre-screened and tested to ensure they fit in with their candidate specification. These are the values that clients are looking for in our experience, and its the sort of service that I’ve practiced throughout my career where time and time again it’s proven to be a winning formula.

This strategy of excellent customer service, a very personable experience for anyone who deals with the staff at THE Agency, coupled with some good business acumen by Kim and her management team will keep us in a position where we’ll be able to clebrate many more birthday’s to come.