So welcoming and helpful all the way through my journey

I have known Kim for 20 years in her role as a professional recruitment consultant and Managing Director of 2 recruitment businesses. During this time my experience of dealing with Kim and her staff has been one of complete satisfaction and one that is first class! Kim prides herself in working to a very high standard and this is clearly demonstrated in the way in which she deals with her clients. Her passion to understand her clients’ needs is on aspect that I value greatly. Kim and her team are dedicated to understanding the culture of the organisation for which they are matching candidates for and this is an aspect that I haven’t experienced with any other recruitment agency that I have used in the past. The candidates that Kim and her team recommend are always well matched to the role being recruited for and they are always more than prepared when demonstrating their skills and abilities throughout the selection process. Without any doubt I would recommend Kim and her wonderful team to any future clients and would vouch for the total package of professionalism and excellent customer service that they would receive.

I find all the staff at THE Agency to be very engaging, dependable and high in integrity. They always take time to fully brief themselves on our vacancies and put forward only candidates who closely match our requirements. THE Agency deliver and understand our unique business. We have worked with THE Agency for a number of years they are professional, thorough and always prepared to go the extra mile on service. I would have no hesitation in recommending THE Agency for their excellent service.

Yorkshire Water Business Services have worked alongside ‘THE Agency’ since April 2017 and it is a testament to them that we have never considered using any other recruitment agency. We appreciate all the hard work that has gone into recruiting the right people to support our business plan. Overall, we have recruited a high volume of temporary workers via ‘THE Agency’ and have been delighted with the quality of skills and personality that have been brought to our business. This has been highlighted by the fact that over 50% of the temporary workers have gone on to be offered Fixed Term/Permanent contracts to secure them within the business. One thing that has always stood out in our time working with ‘THE Agency’ is how dedicated Kim and Jo are towards their people, which is fantastic to see. Every week, they both attend our site to have a full catch up with each temporary worker and the management to see how everybody is getting on and if there are any issues which need addressing. We have built a strong connection with ‘THE Agency’ and would recommend using this company for sure.