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Professional company and knowledgeable staff

A very professional company and knowledgeable staff, always helpful and willing to go that extra mile. The company offer an excellent service to both employer and employee.

Review By Caroline L

Reviews 'From THE Clients

A very high standard

I have known Kim for 20 years in her role as a professional recruitment consultant and Managing Director of 2 recruitment businesses. During this time my experience of dealing with Kim and her staff has been one of complete satisfaction and one that is first class! Kim prides herself in working to a very high standard and this is clearly demonstrated in the way in which she deals with her clients. Her passion to understand her clients’ needs is on aspect that I value greatly. Kim and her team are dedicated to understanding the culture of the organisation for which they are matching candidates for and this is an aspect that I haven’t experienced with any other recruitment agency that I have used in the past. The candidates that Kim and her team recommend are always well matched to the role being recruited for and they are always more than prepared when demonstrating their skills and abilities throughout the selection process. Without any doubt I would recommend Kim and her wonderful team to any future clients and would vouch for the total package of professionalism and excellent customer service that they would receive.
Jayne

Go the extra mile

I find all the staff at THE Agency to be very engaging, dependable and high in integrity. They always take time to fully brief themselves on our vacancies and put forward only candidates who closely match our requirements. THE Agency deliver and understand our unique business. We have worked with THE Agency for a number of years they are professional, thorough and always prepared to go the extra mile on service. I would have no hesitation in recommending THE Agency for their excellent service.
Sandra

How dedicated

Yorkshire Water Business Services have worked alongside ‘THE Agency’ since April 2017 and it is a testament to them that we have never considered using any other recruitment agency. We appreciate all the hard work that has gone into recruiting the right people to support our business plan. Overall, we have recruited a high volume of temporary workers via ‘THE Agency’ and have been delighted with the quality of skills and personality that have been brought to our business. This has been highlighted by the fact that over 50% of the temporary workers have gone on to be offered Fixed Term/Permanent contracts to secure them within the business. One thing that has always stood out in our time working with ‘THE Agency’ is how dedicated Kim and Jo are towards their people, which is fantastic to see. Every week, they both attend our site to have a full catch up with each temporary worker and the management to see how everybody is getting on and if there are any issues which need addressing. We have built a strong connection with ‘THE Agency’ and would recommend using this company for sure.
Samantha

Reviews 'From THE Candidates

They really care about people

Working at THE Agency was a great experience! They really care about people, you are not just a number or a faceless person to them.They care about your welfare and are always making sure that you are happy in your working environment. This is a breath of fresh air from myprevious experiences of working with agencies previously. I would highly recommend THE Agency as they treat you as a real employee!
Debra L

I can’t thank you enough!

Thank you all so very much for the experience! Everyone at THE Agency made it so easy for me and I can’t thank you enough!
Clare N

I would like to say a very big thank you to Kim and her team

I would like to say a very big thank you to Kim and her team at THE Agency, who were very helpful, kind and always kept in touch for the duration of my temp to perm assignment.They always visited our clients’ site each Friday to check that we were all well and enjoying the role, which we were! Thank you very much!
Mo S

I highly recommend THE Agency

I highly recommend THE Agency. I have worked for them on three occasions at one client over a 3 year period and they’ve always provided efficient, professional support and are a pleasure to work for!
Laura M

So welcoming and helpful all the way through my journey

Jo and Kim have been so welcoming and helpful all the way through my journey with them at THE agency, I will miss them very much and their lovely gifts, thank you 😊
Beth G

Very professional from start to finish!

It was an absolute pleasure to work with THE Agency! Very professional from start to finish!
Lisa W

Such a welcoming agency

Such a welcoming agency, staff are friendly and very helpful and always work very hard to accommodate my requirements.
Julie B

They really care about their Candidates

They are more than a recruitment agency. They really care about their Candidates and in my case their Temporary Workers. They always go above and beyond to make sure that they are happy and supported in their roles.
Lynsey T

Really lovely and friendly

Really lovely and friendly members of staff at THE agency – they seem to attract likeminded individuals for their clients, resulting in a very pleasant work experience. I worked for THE Agency for over 3 years and really enjoyed my time with them.
Justine L

Best agency I have ever worked with

Refreshingly lovely agency who listen to a candidates needs to find the right placement. With regular contact, you feel appreciated and cared about. Best agency I have ever worked with.
Mandie F

Absolutely fantastic agency!

Absolutely fantastic agency! They offered me regular support and updates throughout the whole process, plus a lovely goody bag too!
Monika H

I have always felt valued for the person I am and what I could offer

From start to finish, the experience has been extremely professional and supportive.I have always felt valued for the person I am and what I could offer. THE Agency is very ‘person-centred’ and the weekly visits and treats for all the Temporary Workers was a wonderful touch and brought a smile to our faces.
Sue P

Professional company and knowledgeable staff

A very professional company and knowledgeable staff, always helpful and willing to go that extra mile. The company offer an excellent service to both employer and employee.
Caroline L

Outstanding in their care for me

The Agency have been outstanding in their care for me. Always contacting me to see I’m alright whilst working from home during the COVID pandemic. I cannot thank them enough for everything
Valerie Walker

A professional employment agency with a caring attitude.

After a short spell of unemployment I discovered THE Agency from a Google search for local employment agencies. I was pleasantly surprised at the warm welcome and relaxed atmosphere when I attended a face to face interview the following day after contacting THE Agency. Within 3 days I attended an interview at a local utilities company. Unfortunately I didn’t get the job. The following day I was contacted by Jo at THE Agency, who gave me constructive feedback from the interview which was really helpful and encouraging. 2 days later I was contacted to go for another interview for a position that had just become available. This was right up my street, and within 2 weeks of initial contact with THE Agency, I was in full time employment. During my employment, I was regularly contacted to check everything was ok and if there was anything I needed. Whilst I was working for THE Agency I had a family crisis, and they were so helpful and supportive during this troubled time. I was made to feel like part of the family. I would highly recommend THE Agency. A professional employment agency with caring attitude.
Malcom

You will not find a better recruitment agency out there!

Following a redundancy, I approached a number of agencies looking for work. As soon as I spoke to Kim and Jo at The Agency, I realised they were head and shoulders above the rest, in both their professional manner and caring approach. I was interviewed and placed at a reputable company within weeks and haven’t been without work since, for over a year now. They regularly check that I’m doing OK, sending me cards, chocolates and vouchers on special occasions, its like being part of a family. I cannot recommend The Agency enough, to both workers and clients alike. You will not find a better recruitment agency out there!
Murray Amesbury
It's impressive and breeds confidence

It's impressive and breeds confidence

Meeting THE Agency has been a ‘breath of fresh air’- they are so encouraging,  helping prepare for all interviews with meticulous detail, leaving no stone unturned… but what makes them different is, they are responsive and they ‘care’.  I believe they go ‘above and beyond’ anyone else… it’s impressive and breeds confidence! This is what singles out The Agency from the rest.
Gill
A pleasure to work with

A pleasure to work with

The best agency by far that I have ever worked for. THE Agency are highly professional, friendly and supportive – I highly recommend them. Kim and her team are a pleasure to work with – they all really care!”
Helen
A really professional and dedicated team

A really professional and dedicated team

This is my first experience of working with a really professional and dedicated team. The interview preparation along with the consistent weekly check-ins from Jo and Kim really makes you feel like you are valued, not to mention the cheeky visit from the Easter Bunny, really gave my experience a more personal touch! The aftercare from the ladies really is second to none, you truly feel that they are there to support you in any way possible. My position was arranged in no time at all, and is a very close match to my skill set, enabling me to hit the ground running during my assignment. I would (and have) recommend THE Agency to anyone who wishes to enhance their career.
Kyle
Made to feel very welcome

Made to feel very welcome

I was made to feel very welcome at the initial interview and felt as if l were their most important candidate, not just a number. Since working on various assignments with THE Agency, l have always been kept updated with how things are going etc and always receive a message each week to ensure l am well and ask if l need anything. I have worked for temp agencies in the past, but never one as great as this one – thank you Kim and team for making me feel special.
Mandy

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