Senior IT Engineer

Location: Wakefield, WF1
Ref: TAP1675
Pay: £35-40,000.00 pa DOE

This is an exciting new opportunity for an experienced IT Professional who will be responsible for the implementation, maintenance, security, and operational support of systems. Ensuring the smooth running and availability of the company’s computers, servers, VOIP and internet. Leadership of IT projects and change management within UK.

This is a standalone role therefore it is vital that you are already an experienced IT professional.

Responsibilities include:

  • Systems administration and operations
  • Implement new products and/or service offerings, the maintenance and upgrade of activities on IT infrastructure and/or applications according to the CIO (France) or local senior management
  • Resolving issues and incidents by performing root cause analysis and developing and implementing solutions
  • Serves as the technical lead in the design and build of systems
  • Lead and support solution lifecycle technical activities. Ensure solutions are designed for great user experience and operational performance
  • Ensure UK IT policies are fit for purpose and in line with Group requirements and manage third party IT providers
  • Provide input to cost and schedule estimation
  • Responsible for overall integrity of system design and operation
  • Review solution performance, and continually assess health of systems
  • Track and drive awareness to operational and technical debt risks
  • Provide escalated support to incident and problem management
  • Utilize analytics to improve availability, reliability, efficiency, and capacity
  • Conduct peer reviews and approve system changes and technical solution design
  • Partner cross-organizationally to drive minimal costs on optimal solutions
  • Provide in-depth technical information to stakeholders as needed
  • Manage systems utilized to deliver hosted services to users
  • Daily operational support for internal and external users
  • Interface and manage interactions for hardware and services provided
  • Utilize and support systems tools to manage complex and multisite IT environment
  • Additional duties as and when required to meet the demands of our developing business



About You:

  • Ability to establish and maintain effective working relationships with end-users, partners, coworkers, and upper management
  • Effective communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to work in a diverse environment

Candidates Must Have:

  • Must be educated to degree level in Computer Science or a related technical discipline
  • Knowledge of ERP systems, Office 365 applications and MS Windows
  • Strong understanding of TCP/IP, Microsoft servers’ platforms, VMWare environment and Veeam backup
  • Experienced in leading IT projects
  • Knowledge of IT concepts, strategies, methodologies, and best practices; thorough knowledge of business functions and operations, objectives, and strategies
  • Broad general knowledge of technology architecture, infrastructure, network, security and software principles and models
  • Basic knowledge of ITIL concepts will be appreciated
  • This position requires engaging with multiple users and different site setups while creating and maintaining documentation for each site
  • Full time availability with on-call duty and non-working hours maintenance
  • Full Driver's license and transportation
  • Working in collaboration and in particular as part of a wider IT team
  • The ability to work on multiple priorities and/or projects simultaneously is required
  • Excellent relationship management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results
  • Must be user-service-minded and tactful when dealing with end users

Benefits of working for our client include:

  • The hours of work are Monday to Friday, 37.5 hours
  • Plus, there is free onsite parking
  • An excellent benefits package is offered with this position



THE Application

How to Apply

When you forward your details using the form below, please make sure that you clearly outline how you meet the criteria for required skills and experience.

Don’t forget to attach the most recent copy of your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Please do not send a PDF or Microsoft Publisher™ documents, as these may be rejected.

Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

GDPR Disclaimer: Please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.