Sales Office Administrator

Location: Bradford, BD4
Ref: TAP1648
Pay: £23,000.00 pa

Role:
We are currently working on this fantastic opportunity to join one of our highly respected local businesses.

Our client is looking for a confident customer service professional to join their hard working, and friendly sales team within their Direct Delivery Department. Working in a team of 14 in the Sales Department, 3 of which being the Direct Delivery Department.

Your duties include:

  • Taking anything between 700 & 950 sales calls per day. Much of the role will involve handling these calls, as well as dealing with general administrative tasks
  • Taking and accurately processing sales orders
  • Answering a variety of technical questions surrounding products or product ranges
  • Giving updates on estimated delivery times
  • Handling any general complaints that may arise
  • Providing outstanding customer service on every call, guaranteeing each individuals customer’s experience is second to none
  • Detailed administration following calls
  • Any other ad hoc duties as required

About You:
You will be a friendly team player, who is happy working within a team to offer the best customer service possible to their customer.

Candidates Must Have:

  • Previous customer service experience in a busy and fast paced environment is ESSENTIAL
  • You must be happy being on the telephone for most of the day
  • Confident in dealing with inbound telephone calls
  • Excellent written and verbal communication skills
  • Education to include GCSEs in Maths and English
  • Solid IT skills with competency in MS Office Suite
  • Full driving licence, ideally with own car

Benefits of working for our client include:
In return, our client offers an excellent package, to include yearly bonus - depending on company and individual performance, attendance bonus, 20 days holidays, plus stats, pension scheme and free parking.

Working hours are 9-5pm Mon- Fri with 30 minutes for lunch.

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THE Application

How to Apply

When you forward your details using the form below, please make sure that you clearly outline how you meet the criteria for required skills and experience.

Don’t forget to attach the most recent copy of your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Please do not send a PDF or Microsoft Publisher™ documents, as these may be rejected.

Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

GDPR Disclaimer: Please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.