IT Support Engineer

Location: Redditch, B97
Ref: TAP1570
Pay: Circa £25,000.00 pa

Our prestigious Client is a UK owned and managed business with nearly 80 years of product history.  They produce goods principally for the UK Retail markets and over the last 5 years, this multimillion-pound business has tripled in size and has built up an enviable reputation for delivering a high-quality service to a broad spectrum of customers.

Now seeking an IT Support Engineer who will be working in a small team to manage, implement and maintain IT systems within this fast-paced company.  Reporting into the Head of IT, this position will be based in Redditch but will require some travel at times in order to be in the Leeds Office

Duties will include:

  • Second level IT support across two UK sites in Leeds and Redditch
  • First point of contact for all IT matters at the Redditch site
  • Escalation point for IT issues to within IT team
  • Administration and maintaining a number of IT systems and a range of applications
  • Working within the company on general infrastructure issues and new projects
  • Problem solving across full range of IT issues
  • Working with 3rd party suppliers
  • General IT responsibilities
    • Hardware installation and maintenance
    • Network configuration and maintenance
    • Software maintenance and troubleshooting
    • Liaison with third party software providers
  • Willingness to step up and cover at a more senior level and progress any issues
  • Experience working with Sage would be an advantage

About You:
Our client is looking for a ‘people person’ with strong communication skills as you will be liaising with both internal and external colleagues.

Candidates Must Have:

  • Second level IT support across two UK sites in Leeds and Redditch
  • First point of contact for all IT matters at the Redditch site
  • Full experience required with:
    • Infrastructure
    • Servers
    • Software
    • Backup & Disaster Recovery
    • End User Hardware and Software Support
    • Security
  • Additionally you will be confident using SAGE software
  • Please note: A full driving licence is ESSENTIAL to apply for this position

Benefits of working for our client include:
An excellent package is offered, along with a friendly team environment.

THE application

How to Apply

When you forward your details using the form below, please make sure that you clearly outline how you meet the criteria for required skills and experience.

Don’t forget to attach the most recent copy of your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Please do not send a PDF or Microsoft Publisher™ documents, as these may be rejected.

Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

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