IT Analyst

Location: Huddersfield, HD2
Ref: TAP1615
Pay: £22,789.00 pa

Role:
Our client is looking for an IT Support Analyst to provide the provision of technical support for Information System Services and telephony platforms, daily administration of systems and relevant hardware and software, maintenance and preventative maintenance of systems, applications and relevant hardware, effective use of corporate policy to support the delivery of information systems platforms.

Responsibilities of the role:

  • To provide first line technical support to the business across the entire organisation and maintain its applications and infrastructure portfolio
  • To adhere to Information Governance and enforce all corporate policies and procedures
  • To maintain and administer the telephony platforms within trained scope
  • To maintain and administer the corporate routers and firewalls within trained scope
  • To ensure that data protection and associated policies are adhered to and ensure that all data and system security is always enforced and complied with, raising any areas or risk or improvement potential to line management
  • To support in maintaining the IT Asset Register
  • To be able to drive and be prepared to travel to other operational areas and sites and carry out support or project requirements
  • To support the implementation of new services and service development and to take ownership of any tasks allocated to you in any project capacity
  • To participate in IT On-Call duties on a rotational basis
  • To work as a team member of the department and encourage an effective and professional working environment
  • To ensure there are effective lines of communications and reporting within the technical support area

 

About You:
You will be a team player, able to work to deadlines and schedules and be able to work both, pro-actively and re-actively.

Candidates Must Have:

  • Level 2 IT qualification or equivalent experience
  • Previous experience in a technical support capacity
  • Previous experience of administering Microsoft Server and PC applications
  • Previous experience dealing with end users and suppliers.
  • Experience in the troubleshooting and administration of the following: Microsoft 365, Windows Operating Systems, Basic Network Troubleshooting, Print Management / Troubleshooting

Benefits of working for our client include:
Friendly team environment, with free parking. Hours of work are 37.5 per week (6-2 or 7-3) with some weekend work on a rota basis.

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THE application

How to Apply

When you forward your details using the form below, please make sure that you clearly outline how you meet the criteria for required skills and experience.

Don’t forget to attach the most recent copy of your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Please do not send a PDF or Microsoft Publisher™ documents, as these may be rejected.

Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

GDPR Disclaimer: Please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.