Customer Service Advisor / Account Manager – Temp to possible perm

Location: Wakefield, WF1, West Yorkshire
Ref: TAT1216
Pay: £14-14.50 per hour DOE

Role:
This is an exciting ongoing temporary role for an experienced customer services professional with a proven background within a ‘traditional’ corporate customer services role.

Working within a team of 4 people, your role will involve; order processing, invoicing and dealing with day-to-day internal and external queries.

Typically, your role will involve taking orders from UK customers via email and telephone, processing them on to SAGE 200, checking stock levels and advising the customers accordingly. You will also deal with enquiries from customers and other internal departments, resolve queries and problems and generally ensure that orders are processed and delivered in an effective manner. You will also be involved in customer invoicing therefore very good attention to detail and accuracy is essential.

In relation to the stock checking, you will liaise with the Stock Controller in order that customers are kept up to date with their orders, ETA on deliveries, and ensure that a professional and seamless service is offered to their customers.

About You:
You will be a friendly team player, with a proven history of working within a similar environment at a similar level.

Candidates Must Have:

  • Our client seeks a candidate who can hit the ground running and embrace the busy environment
  • Also, someone who is confident at communicating at all levels, has tenacity and is a strong team player
  • Previous experience is ESSENTIAL to apply for this position

Benefits of working for our client include:

  • The role is an ongoing temporary role and may lead to permanent for the right person
  • The hours of work are Monday to Friday, 37.5 hours which is based around flexible working but ideally, our client would like the successful candidate to initially work either 8.30am – 4.30pm or 9.00am – 5.00pm.

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THE application

How to Apply

When you forward your details using the form below, please make sure that you clearly outline how you meet the criteria for required skills and experience.

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Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

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