Role: Our well established and very successful client has a vacancy for a Customer Sales Advisor to join their busy customer services team.
On a day to day basis, you will be responsible for answering all inbound customer service related calls with a courteous and professional manner, ensuring that all relevant customer information is captured and recorded.
You will have the ability to work under pressure, whilst maintaining high standards of customer service as you will be working within agreed levels of customer service at all times, in accordance with pre-determined targets and Key Performance Indicators.
You will be responsible for managing your own workload and task list effectively, liaising with Business Development Managers and other departments in a timely and proficient manner where relevant.
The role is busy, fast paced and requires a candidate with strong PC skills, the ability to work with internal CRM systems and someone who has a passion for high customer service delivery.
The vacancy is a full-time role, working 36.5 hours – Monday to Friday. The benefits of working for our client include a fantastic working environment, ample free parking, close to Shipley train station, staff canteen and lounge area and dress down Friday.
If you have the skills and proven experience to bring to this role, please send your CV to Beververed@theagency.org.uk clearly detailing the key competencies required for this role.
Please Note: When applying for a position online, please understand that whilst we review all CVs and applications that are sent to us, due to the large volume that we receive on a regular basis, we can only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, please accept that your application has been unsuccessful. We apologise for any inconvenience that this may cause. THE Agency (Recruitment) Limited.