Administrator (Marketing Dept.)

Location: Leeds, LS1
Ref: TAP1654
Pay: Circa £23,000.00 pa

We are currently working on this excellent opportunity to join one of our highly respected, award winning legal businesses.  Our client is looking for a strong administrator to join their hard working, and friendly marketing team. The purpose of the role is to provide administrative support to the marketing team to ensure the ongoing success of the marketing dept.

Working within a shared services environment, under the supervision of the Global Solutions Centre Manager, the successful candidate will collaborate and support the Marketing team on client alerts, lawyer bio’s, internal newsletters, event invites, client relationship reporting and firm news. Our talented rapid-response team provides full life-cycle administrative support for mission critical projects and innovative solutions to improve our processes and procedures.

The successful candidate will have previous administration experience from ideally within a shared services environment.

Your duties include:

  • Operate within a shared services environment
  • Flexibility to learn new skills and work across multiple Global Solutions teams after the primary focus of supporting the Marketing and Business Development department
  • Work to set deadlines, KPI’s and SLA’s ensuring any escalations are raised timely
  • Demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs
  • Working as part of a team embracing operational excellence ways of working and best in class service delivery
  • Support process improvement activities and share ideas of where we can streamline or make processes and procedures more efficient
  • Edits content to reflect client-specific needs as part of a cross-functional Marketing and Business Development department
  • Assist with development and production of client-focused marketing materials. Activities include:
  • Formatting Microsoft Word and PowerPoint documentation in alignment of the firm’s marketing style and brand guidelines.
  • Saves and tags marketing’s digital assets (e.g., images and final project materials) into our content management and document management systems
  • Assists with search & retrieval requests and maintains accuracy of content within our client relationship, matter, proposals content, and web/bio content management systems
  • Answers basic questions regarding the functional use of the firm’s content and proposal management systems
  • Assists with digital production (editing, formatting, distribution system setup) of client newsletters and alerts
  • Supports Business Development and Marketing team with event preparation, e.g., creating event campaign, sending event invitations, and advertising the event

About You:

  • A highly motivated team player who contributes to an atmosphere in which people work together to produce superior results
  • Self-starter and initiative to manage priorities and meet deadlines
  • Excellent verbal and written communication and interpersonal skills
  • Friendly and confident manner
  • Patient and calm demeanour
  • High levels of honesty & integrity

Candidates Must Have:

  • Experience and knowledge of working within a Shared Services environment is desirable
  • Administrative experience within a professional services firm is advantageous along with good organisational skills
  • Good knowledge of Microsoft Office suite, particularly Word, PowerPoint, and SharePoint
  • Knowledge of CRM systems and Marketing Technology would be advantageous
  • Strong focus on customer service and responsiveness, including responding and solving problems effectively and in a timely manner to enquires
  • An energetic, hands-on individual with a strong bias for action, someone who commits themselves fully to stretch goals, is receptive to ongoing coaching and development and who is dedicated to delivering outstanding results with a keen eye for accuracy
  • Ability to solve problems in a creative manner, to grasp and apply new ideas
  • Ability to manage multiple and competing demands
  • Ability to act and work independently, able to handle interruptions, and manage multiple tasks and deadlines
  • Demands high standards of accuracy and attention to detail
  • Positive ‘Can Do’ attitude
  • Flexible and comfortable working in a fast-paced and stimulating environment

Benefits of working for our client include:
The current working pattern is working from home, but when able to do so, will become a hybrid role with part working from home and part office based.

In return, our client offers an excellent package, to include 25 days holidays, plus stats, a flexible pension scheme, a full benefits package, with the ability to buy additional benefits. They are also perfectly placed for commuters as they are right next to Leeds train station.

Working hours are 35 hours per week - either 8.30am-4.30pm, 9-5pm, or 9.30am-5.30pm Mon- Fri with 30 minutes for lunch.


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THE Application

How to Apply

When you forward your details using the form below, please make sure that you clearly outline how you meet the criteria for required skills and experience.

Don’t forget to attach the most recent copy of your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Please do not send a PDF or Microsoft Publisher™ documents, as these may be rejected.

Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

GDPR Disclaimer: Please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.