Kind Words from our Clients and Candidates

With our unique and personal approach to business, we’ve fostered long term relationships with both clients and candidates. We are lucky to experience such loyalty and positive feedback and we wanted to share some with you:

Client Testimonials

Yorkshire Water Business Services have worked alongside ‘THE Agency’ since April 2017 and it is a testament to them that we have never considered using any other recruitment agency. We appreciate all the hard work that has gone into recruiting the right people to support our business plan.

Overall, we have recruited a high volume of temporary workers via ‘THE Agency’ and have been delighted with the quality of skills and personality that have been brought to our business. This has been highlighted by the fact that over 50% of the temporary workers have gone on to be offered Fixed Term/Permanent contracts to secure them within the business.

One thing that has always stood out in our time working with ‘THE Agency’ is how dedicated Kim and Jo are towards their people, which is fantastic to see. Every week, they both attend our site to have a full catch up with each temporary worker and the management to see how everybody is getting on and if there are any issues which need addressing.

We have built a strong connection with ‘THE Agency’ and would recommend using this company for sure. – Samantha Byrom, Three Sixty

I find all the staff at THE Agency to be very engaging, dependable and high in integrity. They always take time to fully brief themselves on our vacancies and put forward only candidates who closely match our requirements. THE Agency deliver and understand our unique business.

We have worked with THE Agency for a number of years they are professional, thorough and always prepared to go the extra mile on service. I would have no hesitation in recommending THE Agency for their excellent service. – Sandra, Client

I have known Kim for 20 years in her role as a professional recruitment consultant and Managing Director of 2 recruitment businesses.

During this time my experience of dealing with Kim and her staff has been one of complete satisfaction and one that is first class!

Kim prides herself in working to a very high standard and this is clearly demonstrated in the way in which she deals with her clients. Her passion to understand her clients’ needs is on aspect that I value greatly. Kim and her team are dedicated to understanding the culture of the organisation for which they are matching candidates for and this is an aspect that I haven’t experienced with any other recruitment agency that I have used in the past.

The candidates that Kim and her team recommend are always well matched to the role being recruited for and they are always more than prepared when demonstrating their skills and abilities throughout the selection process.

Without any doubts I would recommend Kim and her wonderful team to any future clients and would vouch for the total package of professionalism and excellent customer service that they would receive. – Jayne Cox, HR Manager, SNF

Candidate Testimonials

Having not had the highest regard for agencies in the past it makes a change to find one that actually goes above and beyond when it comes to supporting you.

I would highly recommend this agency. I found myself in a position where, despite having an excellent CV, I needed to find an opportunity immediately. Not only did THE Agency find me a suitable temporary role, but the after care was second to none.

If you’re looking for work or to get back into work, and for someone that will fight your corner instead of just taking your details and never calling you back, then they are definitely worth a call. – Richard

Very pleased with the position I have acquired through THE Agency. They kept in contact throughout. Very happy and would highly recommend. – Jason

I have really enjoyed my time working with Kim and her team. They are very professional and helpful with a knack of making you feel like you’re the only candidate they are dealing with. Kim really puts herself out to ensure you are looked after. She has a warm and friendly manner and I have never felt so supported as I have with THE Agency. I would definitely use again and highly recommend to others.  – Julie

Excellent Agency, professional staff – best Agency I have signed with.  – Angie

THE Agency put the A in A team! Awesome as always ladies. You should be very proud of your company. Thank you so much for everything. – Pam

Everyone at THE Agency has been incredibly supportive and have done more than just find me a job. Their friendly, personable approach helps you to find a job that you want, not just the one you need. – Jess

What a fabulous, pro-active and professional team. These ladies really do go that extra mile to find your perfect forever job. Nothing is too much trouble for them. They have given me back my confidence and smile, and I will be forever grateful. – Sue

THE Agency provided an excellent service throughout my temporary assignment. When finding the right job for me, they kept me constantly in the loop, checking that I was happy. Then, over the duration of my employment, I saw them weekly to ensure that I was comfortable in the job. I would highly recommend THE Agency to anyone due to their incredibly professional and personal service. – Sam

I signed up to THE Agency on a Monday and by Wednesday of the same week I was offered THE PERFECT ROLE for me. Constant positive communication, lovely people. I would highly recommend THE Agency. – Jenna

I have used other recruitment agencies in the past, but THE Agency is the best by far. They are very attentive to each individual on their books, very caring and understanding of each candidate and what the best possible job/company could be for each person. I highly recommend them and would definitely use them again if the need came. – Susan

Staff at THE Agency were brilliant from the moment I called to register right up to my last working day (and beyond). A friendly and efficient firm that I would recommend to anyone. – Nicky

Kim and her team are the nicest, kindest and most supportive people ever. You could not wish for a better employer. They take the greatest care of you and the company you’re based with, acting as mentors and mediators on your behalf. My experience has been the best ever, and I’ve gone from being a reserved, timid filing assistant to a brilliantly vibrant, confident administrator within a leading UK company to enjoy all the benefits that provides. Thank you so much THE Agency. Lesley

Great and friendly staff with lots of support during placement. I would recommend going with THE Agency! – Ed

I was really impressed by everyone at THE Agency. I felt like I was in really good hands with Kim, and was always encouraged to ask if I needed anything. 5/5!! – Marie

I have found THE Agency to be built on a foundation of experience, excellence and engagement. Their service is second to none. – Jason

Very professional, thoughtful and caring. You can call anytime with any concerns. Best agency I have ever registered with and a great group of people. – Louise


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