Job Vacancy Details


Temporary Dental Booking Agents and Receptionists

Categories Full-Time, Part-Time, Temporary
Date Posted
February 6, 2018
Ref No
Location of Job
Leeds and Yeadon
Job Details


Temporary Dental Receptionist (Patient Care Advisor) TAT965 – Part Time & Temporary Dental Booking Agent – Part Time – TAT966/967

Our prestigious client urgently requires part-time Dental Booking Agents and part-time Patient Care Advisors to work in our clients booking centre in Leeds 7 and Yeadon Leeds 19. These positions are to start as soon as possible.

The service operates daily between the hours of 0700 and 2300, including Bank Holidays. All staff are expected to work on Bank Holidays should their shift fall on that day. Our client is looking to recruit to cover the following shifts:-

PCA: Yeadon:

Sunday            09:00 – 15:15 Alternate weeks

PCA: Leeds:                                                                                      

Tuesday                       19:00 – 2215 alternate weeks                    

Wednesday                 08:00 – 14:00

Wednesday                 14:00 – 19:00 alternate weeks

Saturday                      19:00 – 22:15 alternate weeks

Sunday                        08:00 – 14:00

Sunday                        14:00 – 19:00

Sunday                        19:00 – 22:15 alternate weeks 

DBA: Leeds:

Monday                       07:30 – 13:00

Monday                       13:30 – 18:00

Monday                       17:00 – 23:00

Wednesday                 07:30 – 12:30

Friday                          07:00 – 12:30

Friday                          17:00 – 23:00

Saturday                      07:30 – 13:30

Saturday                      13:30 – 17:30

Saturday                      18:00 – 23:00

Sunday                        07:30 – 13:30  

However, the successful candidate may be expected to do extra shifts depending upon work load, which may include weekends, evenings etc, therefore flexibility is key. On a day to day basis you will be required to work flexibly with the dental team to provide and maintain a high-quality reception service to patients plus effective liaison with external bodies/individuals as required. You will also ensure that all necessary operational administrative duties are undertaken in an accurate and timely manner – to include the collection, recording and reconciliation of patient charges.

You will ideally have worked within a dental service environment and have experience dealing with members of the public and patients, be familiar with dental administrative processes including appointment making and cash handling. You will also have excellent communication skills and be familiar with all MS Office applications. If you have a working knowledge of SystemOne or any other dental software, it would be a huge advantage.

Our client also requires a candidate who can plan and prioritise workloads which can quite often be unpredictable, be able to work on their own initiative, be accurate and have an attention to detail. You will also be required to work flexibly within agreed hours at the discretion of the management team and occasionally be required to work outside contracted hours to meet business needs.

Please note that all successful candidates will be subject to a DBS check (Criminal Records Check) and will need to provide references covering a 5 year period.

If you feel you have the skills and experience to bring to this temporary role, please send your CV to

GDPR Disclaimer: Please appreciate that whilst we review all CVs and applications, due to the high volume that we receive on a regular basis, we only respond to candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, please accept that your application has been unsuccessful. Additionally, please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.  

How to Apply

To apply for this vacancy, please make a note of this Vacancy’s Title: Temporary Dental Booking Agents and Receptionists and Reference Number: TAT965/6/7 and apply by email using the email address above.

When emailing, please make sure you include this Vacancy’s Title Temporary Dental Booking Agents and Receptionists AND Reference Number TAT965/6/7, in your email’s subject line and don’t forget to attach your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Other formats such as PDF or Microsoft Publisher™ documents may be rejected.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

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