Job Vacancy Details

Title

Temporary Contact Centre Advisors x 5

Categories Full-Time, Temporary
Date Posted
February 28, 2019
Ref No
TAT1078
Location of Job
Bradford
Job Details

Temporary Contact Centre Advisors x 5

Our prestigious client is looking to recruit 5 Temporary Contact Centre Advisors for their very busy contact centre for up to 6 months potentially longer to commence as soon as possible.  

The role will involve being trained up fully to take end to end contact centre calls, so phone/contact centre experience is a must. Also, the role involves dealing with high call volumes, so you must be to handle pressure and a fast-paced environment.

Skills and experience required:

  • A professional telephone manner with strong interpersonal skills
  • Be flexible and possess a compassionate and understanding attitude
  • Can work at pace and handle volume calls
  • IT literate – must be confident using many windows-based systems simultaneously
  • A ‘can do’ attitude, be adaptable and flexible to business needs
  • Previous experience in a fast paced and demanding customer service environment, ideally contact centreFull training will be given to the successful candidates, however much of the role is ‘on the job’ training and candidates must have the ability to learn quickly.The working hours are 37.5 per week Monday – Friday and candidates must be flexible to work between the hours of 8:00am – 6:00pm although set shifts will be allocated – (8:00am – 4:00pm, 9:00 – 5:00pm or 10:00 – 6:00pm). There is onsite parking (on a first come first served basis), with alternative parking nearby.

PLEASE NOTE: Interviews will take place at our offices in Cleckheaton, therefore candidates MUST be able to attend during the day.

If you feel you have the skills and experience to bring to this role, please send your CV as soon as possible to joannewhitley@theagency.org.uk  

GDPR Disclaimer: Please appreciate that whilst we review all CVs and applications, due to the high volume that we receive on a regular basis, we only respond to candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, please accept that your application has been unsuccessful. Additionally, please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.

How to Apply

You can apply by emailing us: talent@theagency.org.uk.

To apply for this vacancy, please include the vacancy title: Temporary Contact Centre Advisors x 5 and Reference Number: TAT1078 in the email subject line.

When you forward your details, please make sure that you clearly outline how you meet the criteria for required skills and experience.

Don’t forget to attach the most recent copy of your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Please do not send a PDF or Microsoft Publisher™ documents, as these may be rejected.

Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

GDPR Disclaimer: Please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.

 

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