Job Vacancy Details

Title

Business Admin Administrator 8 month FTC

Categories Fixed-Term Contract, Full-Time
Date Posted
March 22, 2019
Ref No
TAP1462
Salary – £
£17,500
Location of Job
LS11
Job Details

Our prestigious client is a global organisation, market leading for positions across an area of expertise largely under the umbrella of banking and finance. This is an exciting opportunity to join their busy Business Admin team as a Business Admin Administrator on an 8-month fixed term contract. A great opportunity to get your foot in the door of a large and prestigious organisation, this is a fantastic opportunity for a skilled Administrator.

Based in their Leeds office and reporting to the Team Leader, the Business Admin Administrator will be a part of a busy operational team, carrying out duties relating to investors. Day to day, you will ensure that work coming into the Operations area of the business is correctly distributed to the relevant team. You will also have contact with customers, receiving and responding to queries via phone, email and letter.

Being a Business Admin Administrator involves:

  • Accurately processing, inputting and checking customer information
  • Communicating via phone, email and letter with investors, key contacts and internal colleagues
  • Referring and looking into more complicated queries
  • Clearly communicating with customers and colleagues internally
  • Updating and maintaining the accuracy of records
  • Supporting our teams based offshore and those less experienced with more complicated queries
  • Making sure all feedback is responded to, and that accounts/information is corrected appropriately
  • Making sure that all your own work is processed effectively and on time

Our client wants their Customer Services Representative employees to become well-respected industry professionals, so as part of the role they will be offering full study support for the Investment Operations Certificate. They will provide books, regular lecturing, mock exams, study leave and a community that can really support you through your studies. The IOC forms part of the Chartered Institute of Securities and Investment and is recognised as a Professional Qualification in over 50 countries.

About you

The Business Admin Administrator role would ideally suit a candidate with a strong administrative background. It would be a bonus if you have experience of working in the Financial Services or Banking industries, though this is not essential. Experience working in a high-volume processing environment is important, and candidates need to have strong organisational and time management skills. The ability to work well under pressure and keep to tight deadlines is crucial, whilst maintaining a high level of accuracy and attention to detail.

Candidates must have:

  • G.C.S.E (or equivalent) Maths and English grade ‘C’ or above
  • Excellent communication skills, both written and verbal
  • Ability to work under pressure and to tight deadlines
  • Excellent attention to detail and accuracy
  • Good organisation and time management skills
  • Ability to prioritise
  • Ability to adapt to changing situations
  • Excellent customer/client service skills
  • Good understanding of Microsoft Office
  • Previous experience within a customer services environment (desired)
  • Knowledge of the investment industry and practices (desired)
  • Previous experience within Financial Services or Banking industry (desired)

 Benefits of working for our client include:

  • 23 days holidays which increases in-line with service
  • Pension scheme, life cover and the opportunity to opt-in to additional benefits such as Private Medical Insurance, Dental Insurance, Childcare Voucher Scheme, Cycle to work scheme etc.
  • Parking on site
  • Subsidised canteen serving breakfast and lunch
  • Subsidised high street coffee shops on site
  • Free shuttle service from Leeds Bus Station and Leeds Train Station twice an hour from 6AM to 11PM
  • Free office fruit baskets delivered twice per week
  • Within walking distance of the White Rose Shopping Centre
  • Easy access to M62, M621 and a 5-minute drive to Leeds City Centre

This role is due to relocate to Leeds City Centre as part of a phased move beginning in October 2019 and happening throughout 2020. They are currently set to complete the relocation by the end of 2021.

If you are interested in this role, please contact Amy: amycalvert@theagency.org.uk

How to Apply

You can apply by emailing us: talent@theagency.org.uk.

To apply for this vacancy, please include the vacancy title: Business Admin Administrator 8 month FTC and Reference Number: TAP1462 in the email subject line.

When you forward your details, please make sure that you clearly outline how you meet the criteria for required skills and experience.

Don’t forget to attach the most recent copy of your CV as a Microsoft Word™ or as an RTF (Rich Text Format) document. Please do not send a PDF or Microsoft Publisher™ documents, as these may be rejected.

Candidates must be available to attend our offices in Cleckheaton for registration. You may need to be available for interview with our client at short notice. Please check the vacancy information carefully for further information on this. If you are unsure, please do not hesitate to ask.

Please note: We review all CVs and applications that are sent to us, however due to the large volume that we receive on a regular basis, please be aware that we only respond to those candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, your application has been unsuccessful.

GDPR Disclaimer: Please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications and we will not keep candidate information on file for future vacancies at this stage of our process.

 

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