Claire Straney – Case Study

I walked into THE Agency a bit less than two years ago looking for work. Immediately they made me feel welcome and at ease. The whole registration process is professional and easy. Within a couple of weeks I was in work and haven't looked back since. Kim, Jo and Bev just go that extra mile and make you feel like one of the family. This is how recruitment agencies should be run. I can't recommend them highly enough, whether you're a business looking for a quality agency, or you're simply looking for work.

I contacted The Agency after finding them on Google, I spoke to both Kim and Bev who were both lovely and went above and beyond, even contacting a client who had filled the position I wanted and managed to squeeze me in, I had an interview the day after and was offered the perfect position that met my needs the same day. The Agency provided the information and guidance I needed for the interview, so I’d like to say thank you for all the help, and I would recommend giving them a call!

After a short spell of unemployment I discovered THE Agency from a Google search for local employment agencies. I was pleasantly surprised at the warm welcome and relaxed atmosphere when I attended a face to face interview the following day after contacting THE Agency. Within 3 days I attended an interview at a local utilities company. Unfortunately I didn't get the job. The following day I was contacted by Jo at THE Agency, who gave me constructive feedback from the interview which was really helpful and encouraging. 2 days later I was contacted to go for another interview for a position that had just become available. This was right up my street, and within 2 weeks of initial contact with THE Agency, I was in full time employment. During my employment, I was regularly contacted to check everything was ok and if there was anything I needed. Whilst I was working for THE Agency I had a family crisis, and they were so helpful and supportive during this troubled time. I was made to feel like part of the family. I would highly recommend THE Agency. A professional employment agency with caring attitude.

Lovely, friendly people :)

From stating with the Agency up to becoming permanent they have been very supportive and providing relevant information throughout my journey with my assignment. I am very fortunate and feel lucky I have been able to work and communicate with them. I also feel I have built a relationship with them and shall not forget them for all they have done for me. I would recommend them to anyone. I also know if I need them again I would not hesitate to contact them.

I couldn't recommend The Agency highly enough. I have worked in the past for other agencies but this is far the best who go above and beyond requirements to ensure you feel part of the team. Kim and her staff are totally amazing and they always give you their full attention. I registered with The Agency over 2 and a half years ago and immediately started doing temp work. During my time l always had work when l wanted and have now l have been made permanent with the employer l had been assigned to long term. I would like to saya big thank you for everything and for making me feel life can definitely begin again after the age of 50 xx

I have worked as a temporary worker for THE Agency for six years and I have to say the experience has been wonderful. They offer a great service to all their candidates – I have worked along side many of them during the course of my contract with THE Agency. Their service is second to none from the minute you walk through the door and whilst you are working for their clients they really look after you, making sure that you have everything that you need, you really feel looked after. Kim and Jo work really hard to get to know every temporary worker and Louise builds very strong relationships with her candidates! She also does amazing interview preparation – she gives advice and tips on things I would never have even thought of… they are all true professionals! Thank you ladies, you are brilliant and are the best agency I have ever worked for! Keep up the good work!

I cannot recommend The Agency highly enough! From the moment of first contact they were professional and friendly. They completely put me at ease whilst registering and have been so helpful and responsive throughout the registration process but also whilst undertaking agency work with them. I was promptly found temporary work within a sector I wanted to work in and have now become permanent with this employer. A big thank you to all the lovely staff at The Agency :)

Superb professional service with a very personal touch. Most agencies just treat you as a commodity, but the staff at The Agency really care about their clients and keep in touch with you on a regular basis. Highly recommended

My first experience of signing to an agency. I was made to feel very welcomed and supported throughout my time with them. Loved the fact that they spent time coming into the company I was working with for group and one 2 one chats. Would certainly recommend them........

Amazing service from this agency, super attentive and understanding with any issues.. I planned to work here for 3 months maximum and ended up staying with he agency for 2 and half years! Loved them all such an amazing team of people sad to leave xx

The Agency is my first experience of working with a employment agency, and I must say I am very impressed, Kim and her team are very supporting and professional in all aspects of the job, offering help and advice weekly and are definitely committed to what they do. The Agency buys you gifts at Christmas, Valentine's and Easter and rewards you for a years service it's the little things that count, I have no hesitation in recommending the Agency and wouldn't hesitate to seek out employment with The Agency in the future.

The best agency by far that I have ever worked for. The Agency are highly professional, friendly and supportive - I highly recommend them. Kim and her team are a pleasure to work with - they all really care!

I would highly recommend The Agency , they are professional and knowledgeable, take time to understand your needs and only recommend suitable roles for you . They fully prepare you and care . You are treated like a valued member of staff and not just a number. No hesitation in recommending their services.

Having not had the highest regard for agencies in the past it makes a change to find one that actually goes above and beyond when it comes to supporting you. I would highly reccommend this agency. I found myself in a position where, despite having an excellent CV, I needed to find an opportunity imeediately. Not only did The Agency find me a suitable temporary role, but the after care was second to none. If your looking for work or to get back into work, and for someone that will fight your corner instead of just taking your details and never calling you back, then they are definately worth a call.

I have been with the Agency for almost a year and have found them to be the best. Kim and her staff are all very professional and very friendly who adhere to all my work needs it is a great pleasure to be part of the team and I look forward to future assignments. I would highly recommend The Agency

The best agency by far, could not recommend them enough. The team are friendly and accomodating :)

The best agency I've ever worked with. They were very thorough, never missed a phonecall/appointment and showed genuine care to me as a candidate. Amy was a pleasure to liaise with.

The best agency I have worked for. I've never been made to feel so valued by an employer as I did here. THE Agency genuinely care about each employee and their individual needs. I could not recommend them enough.